Term and Conditions

At Blomus Shop, we specialize in elegant bathroom accessories, home decor, and organizational solutions that combine functionality with sophisticated design. Our commitment is to provide you with quality products and exceptional service.

1. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be responsible for all activities that occur under your account
• Ensure that you are of legal age to form a binding contract in your jurisdiction

2. Products and Services Description

Blomus Shop offers a curated selection of home and bath products including:

• Bathroom accessories and upgrades
• Bath rugs and towels
• Home decor items including candles, bowls, trays, and clocks
• Storage and organizational solutions
• Collections from featured brands including ANI, ASHI, BORDA, CEOLA, and COLIBRI

We strive to display our products as accurately as possible, but please note that actual colors may vary slightly due to monitor settings. Product descriptions are provided for informational purposes, but we do not warrant that they are complete or error-free.

3. Order and Payment Terms

Order Process

When you place an order, you will receive an acknowledgment email. This email is not an acceptance of your order but confirmation that we have received it. Acceptance of your order occurs when we send you a shipping confirmation.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing payment information, you represent that you are authorized to use the payment method.

Shipping

We offer two shipping options:

• Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery within 10-15 business days after dispatch
• Free Shipping: Available on orders over $50, shipped via EMS with delivery within 15-25 business days after dispatch

Orders are processed within 1-2 business days after payment confirmation. Delivery times are estimates and not guaranteed.

4. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our return policy:

Eligibility

To be eligible for return, items must:

• Be in original, unused condition with all tags attached
• Be in the original packaging
• Be requested within 15 days of receiving your order
• Include the original proof of purchase

Non-Returnable Items

Due to hygiene considerations, we cannot accept returns on:

• Bath Rugs
• Bath Towels
• Other personal care items that may compromise health and safety standards

Return Process

To initiate a return:

1. Contact our customer service at [email protected] within 15 days of receipt
2. Include your order number and product details
3. Wait for authorization and instructions from our team
4. Ship the item to: Blomus Shop Returns, 1946 Oakmound Road, Chicago, IL 60603 USA

Refunds

Refunds are processed within 10 business days after we receive and inspect your return. Original shipping costs are non-refundable, and for orders that qualified for free shipping, the standard shipping fee will be deducted from your refund.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Blomus Shop or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

The Blomus Shop name and logo are trademarks of our company. You may not use these marks without our prior written permission.

6. Limitation of Liability

Blomus Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased from us.

Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the product in question.

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, and supply chain disruptions.

7. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of your information as described in the Privacy Policy.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Chicago, Illinois.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

10. Contact Information